Contact Us

Have questions or need assistance? We're here to help. Please reach out to the appropriate team using the contact information below.

Mailing Address

5D AI Solutions LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM MST
Saturday: 10:00 AM - 3:00 PM MST
Sunday: Closed

Response times may vary during high volume periods

Contact Methods & Departments

General Support & Orders

Questions about orders, products, or general inquiries

Email: support@5dwatches.com

Returns & Refunds

Return authorizations and refund status inquiries

Email: returns@5dwatches.com

Shipping & Delivery

Tracking, delivery issues, international shipping

Email: shipping@5dwatches.com

Privacy & Legal Inquiries

Privacy concerns and legal questions

Email: legal@5dwatches.com

Privacy & Data Requests

Data access, deletion, and privacy policy concerns

Email: privacy@5dwatches.com

Wholesale & Partnerships

Bulk orders and business partnership inquiries

Email: partnerships@5dwatches.com

Response Times

We aim to respond to all inquiries within 24-48 business hours. During peak seasons or holidays, response times may be longer. Thank you for your patience.